Privacy Notice

  1. Information Gathered

    TEKshop247 gathers information for one purpose! That is to offer you the use of our excellent and user-friendly services both easily and efficiently. We ask for your contact information such as your name, address, email, and fax and phone number depending on the circumstances and services requested. If you are making an enquiry via the contact us form on the TekShop website, the required details may vary. We store this contact information internally to provide answers to your queries and do not share this information with any other entities. When placing your orders, we ask for contact information such as your name, address, email and phone number. This information is stored within the appropriate merchants secure order management suite, so they can fully and efficiently process your order. Demographic information gathered such as your address is only used to produce statistics, based on figures alone, for internal use. None of this information is shared within any third parties. We will release information gathered from users, if so required, as part of law enforcement investigations to relevant authorised agencies. Your IP address is used to help diagnose problems with our server, and to generally better administer our Website to make your browsing and shopping experience the best and efficient it can be.

  2. Security

    We fully understand and appreciate the significance of web related security issues. Therefore, we are constantly reviewing and taking necessary steps to keep our site as safe as possible.

  3. Financial information

    We do not store any Financial information on our system.Our payment processing is done by Sage-pay, and they handle all our customers credit/debit card data.

  4. Use of Information

    We will only contact you if specifically requested by you. We don't send any unsolicited material using information gathered from our website, neither do we sell information to third parties. The only information passed on to a third party is details of a sale to the relevant store holder so that the consumer receives his/her goods. This consists of the customer's name and address, and the products purchased. We do not send details of the credit card number, only confirmation that the payment was authorised. It is our policy only to send email upon specific request. For example, we will send an email following a query made by yourself, if and only if you request a reply. And in the cases where you need to be advised of the progress of your orders.

  5. IP address

    An IP address is a number that's automatically assigned to your computer. Web servers (the computer that 'delivers' Web pages to your computer), must identify your computer by its IP address. TEKshop247 does not link IP addresses to anything personally identifiable. This means the only information retained by our servers during a users' session, is the browser type, the domain they are accessing and the access time. Furthermore, IP addresses are used as a means of creating statistical reports (for example, Number of visitors withing a given timeframe). No personal information are included in these reports. These statistical reports are based on figures alone.

  6. Information Distribution

    TEKshop247 will never wilfully disclose individually identifiable information about its customers to any third party without first receiving explicit consent from the customer concerned. Any personal information that you provide will be used within TEKshop247 only, to provide you with expert and professional services.

  7. Cookies

    Cookies are used to track a shopper's movements and purchases whilst they are shopping so that the shopping basket has a way of telling what items they require. The shopping basket will not function if the user sets their browser to reject cookies. Within the secure ordering form, a user can opt to have the personal details to be 'remembered' to speed up future purchasing. This involves the placement of a further cookie on the users machine. To update these details during any further purchases the user must simply change the information as appropriate within the secure order form and check the update details box. The cookie previously placed on their machine will then be updated. We do not include any personal information in the cookies.

  8. Unsolicited Material

    Be assured that we never release any personal details to third parties, except details of an order you have made, which are forwarded to the relevant store holder to dispatch goods in an appropriate manner. We will only contact you if you have requested us to do so. We will email you to confirm any orders you make with TEKshop247, which will include the store you purchased from, items purchased and the value of your order.

  9. Opt-Out

    Every time TEKshop247 collects name and personal details about you, the following opportunities are given. You can always decline to provide personal information in the first place. You can always decline to provide personal information at any stage during the use of our site. Any Web pages asking for information have a means of opting-out. This is most commonly achieved by use of a 'clear' button. The only email communication you will ever be sent from the TEKshop247 site will be either a reply to a query or a confirmation of an order.

  10. Correcting and Updating

    This site never collects and stores contact information for any reason other than those listed below:

    • To reply to enquiries/requests.

    To process contact details of store holders on the site and people requesting information from us (sales leads). These can always be updated by contacting us. Any store holders will also be allocated an account manager, so they could always contact them.

  11. Notification of Changes

    In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, a notice will be placed at the top of this page detailing the changes. This will also include a contact email address should any user require further clarification of these changes. If we are going to use your personally identifiable information we may have collected in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, a notice will be placed at the top of this page detailing the changes. This will also include a contact email address should any user require further clarification of these changes.

  12. Contacting the Web Site

    Please use any information on the Contact Us page to contact TEKshop247.